Making a complaint

The Society of Homeopaths wants all patients to receive the highest standard of professional care during their homeopathic treatment. Our Code of Ethics and Practice governs ethical and professional behaviour, and sets benchmark standards for best practice in homeopathy.

The codes are binding on all Society of Homeopaths members.  If members break the Society’s rules they may be suspended or removed from the Society of Homeopaths’ register. Although we are a voluntary self-regulating body, any sanctions we impose are taken seriously.

Answers to common queries relating to the expression of a concern, or the raising of a complaint

If you wish to express a concern about a member of the Society of Homeopaths

The Society of Homeopaths promotes the reputable practice of homeopathy. We are responsible for ensuring that all our registered members abide by our Code of Ethics and Practice. If you have concerns regarding a member please contact us; all enquiries are treated confidentially.

Please note that the Society is only able to respond to concerns that relate to its own members. If your enquiry relates to a homeopath who’s a member of another professional organisation, you should contact that organisation.

To express a concern regarding a registered member of the Society of Homeopaths, please email concerns@homeopathy-soh.org

Frivolous, Vexatious or Persistent Complaints Policy

If you wish to raise a complaint about the Society of Homeopaths

If you are dissatisfied with the service that you receive from the Society of Homeopaths we would like to know.

If you wish to make a complaint about the Society, please write with full details (including your name and postal address) and any supporting documentation to concerns@homeopathy-soh.org

Occasionally, the Society receives complaints that are vexatious in nature.  Full details on the Society’s procedure for dealing with vexatious complaints can be found in our vexatious complaints policy.

Vexatious Complaints Policy

 

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