Making a complaint
The Society of Homeopaths aims to deal with concerns and anyone making a complaint transparently, impartially and fairly for all concerned.
The Society is a self-regulatory body for homeopaths. Consequently, all homeopaths on the Society of Homeopaths Register must be fit to practice, practice safely in the patient interest, and agree to practice in accordance with the Society of Homeopaths Code of Ethics.
These procedures are in place to ensure that any patient, homeopathy student, practitioner or member of the public can approach the Society if they have a concern about a member of the Society of Homeopaths.
We encourage members and potential complainants to do whatever possible to resolve their differences before entering the formal complaints process. For example, through informal mediation.
Expressing a concern about a member of the Society of Homeopaths
The Society of Homeopaths promotes the reputable practice of homeopathy. We are responsible for ensuring that all our registered members abide by our Code of Ethics and Practice. If you have concerns regarding a member please contact us. All enquiries are treated confidentially.
Please note that the Society is only able to respond to concerns that relate to its own members. If your enquiry is concerning a homeopath who’s a member of another professional organisation, you should contact that organisation.
To express a concern regarding a registered member of the Society of Homeopaths, please email concerns@homeopathy-soh.org
Professional Conduct Procedures
Making a complaint about the Society of Homeopaths
If you are dissatisfied with the service that you receive from the Society of Homeopaths we would like to know.
If you wish to make a complaint about the Society, please write with full details (including your name and postal address) and any supporting documentation to concerns@homeopathy-soh.org
Occasionally, the Society receives complaints that are vexatious in nature. Full details on the Society’s procedure for dealing with vexatious complaints can be found in our vexatious complaints policy.